The online orders can be placed at any time and any day, however the Order processing programme is Monday to Friday, 09:00 – 17:00 hours. No Orders shall be processed during the weekend or during bank holidays.

The Ordered Products are sent by fast currier with delivery within 24 – 72 hours from the Order – for the products on stock. Deliveries are made during working days, from Monday to Friday.

Delays may be caused by various circumstances: bank holidays, adverse weather conditions, technical issued independent from the Company’s control, etc.

For the Products that are out of stock, the delivery time shall be communicated by e-mail.

DDS Diagnostic undertakes no liability for the conditions of the Products after their handover to the carrier.

Any notice or claim shall be made in writing within maximum 24 hours as of the receipt of the ordered Products. The notices or claims transmitted otherwise or after the stipulated period, shall not be taken into account.



The Products purchased on our online store shall not be returned (Government Decision No. 34/ 2014 art. 16 and Government Decision No. 130/2000 Chap. II art. 10, as subsequently amended and supplemented).


Product Warranty

Granted according to the legal provisions in force.