With over 15 years of activity in the field of in vitro diagnostics we can use the experience gained to support and optimize medical laboratories.
Whether it is training for laboratory staff, assistance in obtaining erroneous results, documentation, analysis of laboratory performance or establishing actions to optimize laboratory activity, we can help.
After purchasing our products, you can count on the technical support provided by the DDS Diagnostic team, which consists of specialists who provide qualified assistance. We constantly participate in professional development courses in order to provide technical and scientific support at the most competitive level because we understand the need for promptness and professionalism.
The Service Department was established in 2014 because we know how important it is for you to be able to rely on someone you trust when you want the laboratory equipment to work optimally and efficiently. The service is provided for the SAIO automatic electrophoresis system and for automatic or semi-automatic ELISA and CLIA systems.